Modeling standards can be a great resource for System Management. Field Engineers often are more oriented towards “practical” tecniques, underweighting the help that a good model can contribute to a successful management practice.
While I was managing Information System, I have worked with the Tivoli suite – from IBM – and developed some modeling tecniques to represent system events and to analyse the requirements for monitorning consoles. There is a paper, describing this, not updated, but perhaps interesting. I published it online after receiving a lot of requests from the Tivoli mailing list.
Another approach is described in my recent KISS project – described in another post – where I tried to build a knowledge model of the Information System and the related security and compliance issues.